In a recent article featured in the Wall Street Journal that discusses the drawback of being a Tesla customer, Gunster banking and financial services attorney Gus Schmidt commented on his recent Tesla purchase and the toll of getting it fixed.
Schmidt purchased his Tesla Model 3 in August but after a low-speed collision damaged the bumper, he found himself disappointed when he was told he would have to wait three months for repairs. Although the upstart car company has created a coveted luxury brand, the unusually long wait for a repair shows that Tesla is still learning some of the basics of the auto business.
Tesla co-founder Elon Musk announced plans to improve its mobile repair service and stated that he is interested in bringing more collision work in-house to help address some of the maintenance issues. Although Tesla has had its fair share of hassles, many buyers say they are still fans of the car company. As Schmidt stated, “There were certainly days during the three-month period where I was probably more frustrated than other days, but then when you get it back it brings that joy and you forget past transgressions.”
Read the full article: Tesla is cranking out Model 3s – now it has to service them
